Terms & Conditions

Welcome to Sola Shopping.lk. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

🌐 Use of the Website

• You must be at least 18 years old to make purchases on our website, or have parental/guardian consent if you are a minor.
• You are responsible for maintaining the confidentiality of your account credentials, including your email and password.
• You agree to provide accurate and current information during the registration and checkout process.
• You may not use our website for any unlawful, fraudulent, or unauthorized purposes.
• We reserve the right to terminate or suspend your account if we detect any violation of these terms.

🏷️ Product Information and Pricing

• We strive to provide accurate product descriptions, images, and pricing information on our platform. However, we do not guarantee the completeness or accuracy of such information at all times.
• All prices are displayed in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes unless otherwise stated.
• Prices are subject to change without prior notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
• Product images are for illustrative purposes only. Actual product appearance may vary slightly from displayed images.

🛒 Orders and Payments

• By placing an order on our website, you are making a binding offer to purchase the selected product(s) at the listed price.
• We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraudulent activity. You will be promptly notified and refunded in such cases.
• You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount — including applicable taxes and delivery fees — to your chosen payment method.
• Payments are processed securely through PayHere, a trusted third-party payment gateway. We do not store or access your full card or bank details.

🚚 Shipping and Delivery

• We ship island-wide across Sri Lanka from our main hub in Kandana (11320).
• We will make reasonable efforts to dispatch orders promptly after payment confirmation.
• Shipping and delivery timeframes provided are estimates and may vary based on your location, public holidays, or courier delays.
• We are not responsible for delivery delays caused by third-party courier services, natural disasters, or other circumstances beyond our control.

↩️ Returns and Refunds

Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to our Return & Refund Policy page for complete details.

©️ Intellectual Property

• All content and materials on our website — including but not limited to text, product images, logos, graphics, and design elements — are protected by intellectual property rights and are the property of Sola Shopping.lk or its licensors.
• You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

⚖️ Limitation of Liability

• In no event shall Sola Shopping.lk, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
• We make no warranties or representations, express or implied, regarding the quality, accuracy, or fitness for a specific purpose of the products offered on our website.
• Our maximum liability for any claim arising from a product purchase shall be limited to the purchase price paid for that specific product.

🔄 Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the updated terms. It is your responsibility to review these terms periodically.

📞 Contact Us